1 We Inspect the device for physical damage 2 Confirm the battery takes a full charge 3 Test touch screen, operating system and physical buttons 4 Document any failures and set aside for refurbishing 5 Confirm device is ready to activate 6 Reset to factory settings and power down device 7 Clean and polish all side, grooves and charge port 8 Sort devices by grade: Like New Grade A Grade B Grade C 9 Attach specs/grade label to each device 10 Add to inventory intake list and final quality control check